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Coronavirus Property Market Update - 7th January 2021
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Current government advice allows estate and letting agents to continue conducting business, but within safety guidelines. Activities involving home moves are permitted, such as viewings and valuations. All clients will be expected to wear face coverings and to sanitise hands before entering a property. Time is limited indoors with all extended conversations conducted outside. Numbers visiting are limited and must be from a single household only.


Where possible we guide our clients to view properties via a virtual video link, such as whatsapp and facetime, or watch our professional video tours narrated by our own staff.


Our office will remain closed to the public until further notice.


We have reduced staff numbers in our office, a majority of staff are working remotely. Our customers will continue to receive the great customer service as always, calls and emails being answered promptly during our usual opening hours.


As always we are happy to help and guide clients with their home move.

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We moved to Chepstow in 2000 and bought our first property from Peter. I’m now selling the second one and I would not use anyone else. The customer service is excellent, everything is managed perfectly even to finding me a solicitor. Ian has been supportive and helpful I cannot thank him enough! Fantastic company and I do highly recommend.

Gillian Wright
From the outset, the marketing and sale of our property was handled in a most professional manner, the agents rang back when any queries were raised and made the transition very smooth. Also an excellent phone manner was given by the staff, something not all companies focus on. Many thanks Tony
Tony J.
After the sale of our property we decided to rent and the staff in the lettings dept exhibited the same professionalism as the sales team, making our first ever tenancy a quick and straightforward contract. Many thanks to Jon, Carly and Clair. Tony
Tony J.
I have used Moon & Co Lettings to manage our properties for a number of years. They have always given a professional, efficient service. The tenant feed back to myself has always been positive. Most importantly they are a trust worthy company who can be relied upon.
(Landlord)

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